Fertilite j.d.o.o., Limited Liability Company
IDENTIFICATION NUMBER: 71729980096
ADDRESS: Zagreb, Gradečak Desni 14
ISSUED BY: Trgovački sud u Zagrebu, Number: Zg Tt-16/35995-2 od 19.10.2016 ( Issue day: 20.10.2016 )
IBAN: HR4024020061100730185 Erste&Steiermärkische Bank d.d. .
ISSUED CAPITA: 10,00 kuna
BOARD MEMBERS: Petra Brzović, OIB: 58776403970
In the event of a problem or ambiguity, contact the operator at [email protected]
Upon confirming the order, the customer agrees to pay for the ordered services / products in one of the following ways of payment:
After receipt of payment, the service / product is ready for use / delivery in accordance with the usage dates listed in the account.
If you are paying by credit card, your data is protected by T-Com’s Pay Way system. This means that neither Fertilite j.d.o.o. nor T-Com have insight into your card number, but only the cardholder and credit card holder.
Pay Way is a credit card online authorization service with maximum security. The Pay Way system provides a secure connection to the card authorization centers and the authorization of the country’s (Croatia) four most powerful credit cards (American Express, Diners, Mastercard and Visa). The system’s special security protocols protect all the data of all participants in the process of purchasing over the Internet.
Payment and authorization of credit cards takes place via the T-Com Pay Way system. T-Com Pay Way applies state-of-the-art data protection standards – Secure Socket Layer (SSL) protocol with 128-bit encryption and MD5 algorithm. The ISO 8583 protocol ensures that data exchange between the T-Com system and the credit card authorization centers is carried out on a private network, which is protected from the unauthorized access to a double layer of “firewall”.
Pursuant to Article 10 of the Consumer Protection Act, the trader shall undertake to provide the consumer with a written complaint in accordance with paragraphs 1 and 2.
For the purposes of Article 10, paragraph 2, the written complaint by post is filed at the address: Fertilite j. d.o.o., Gradečak Desni 14, 10000 Zagreb or by e-mail at: [email protected]
Fertilite it is obliged to respond in writing to the complaints referred to in Article 10, paragraphs 1, 2 and 4 of the above mentioned law within 15 days from the day of the complaint received. Fertilite is obliged to keep and keep records of consumer complaints on a durable medium one year after the receipt of the written complaint of the consumer.
In order to qualify for the return of the purchased services / products, the buyer / party must submit to Fertilite submit a written request / notice stating that it is seeking a refund of unused services or canceling them before using them.
Fertilite within 15 days, a written statement will be sent to the buyer as the refund of the funds paid depends on the cancellation conditions for each service for which the services are being paid.
Fertilite undertakes to make all possible misunderstandings and disputes with the care of a good businessman.
Fertilite is the copyright holder of all it’s own content (textual, visual and audio material, database and programming code). Unauthorized use of any part of the portal, without the permission of the copyright owner, is considered to be a copyright infringement and is subject to a lawsuit.
A user who considers that Fertilite has violated its copyrights is obliged to report such content using the e-mail address [email protected] The company will consider each report and, in the event of copyright infringement, will remove the content as soon as possible.
Fertilite reserves the right to change, terminate (temporary and permanent) any content or services in the site without prior notice.
Fertilite website consists of its own content, content of partners and advertisers, free content and links to external sites.
Fertilite assumes no responsibility for the content of third-party web sites that user access via the link or for their use of the mentioned links.
All content of the Fertilite website is used at its sole discretion and company is not held responsible for any damages caused by the use.
The users of the Fertilite web site are strictly forbidden:
By using the content of this website, the user accepts all risks arising from that use and accepts it for personal use only and at its sole discretion.
Fertilite respects the privacy of its users and portal visitors. User data will not be disclosed to a third party unless such obligation is regulated by law.
Fertilite may, in accordance with the law, collect certain user information obtained during the use of the site (exclusively computer data and data on the Internet provider). This data is used to improve the website and to customize content for the audience that visits it.
Personal data is collected in two ways, directly from the individual and indirectly.
This will collect the information needed to deliver the service or contact the customer or customer.
When ordering a service, minimum personal information is collected for ordering a particular service. These are minimal: Name and Surname, Email Address. Some of the services require a contact phone number entry. These data are necessary for a customer to register for a particular service, make a reservation or purchase, thereby ensuring that we can contact the buyer.
A service such as the “Free Masterclass” additionally collects geolocation in the format [City, Country] used to correctly set up the automatic sending of e-mail messages on which the service is based. Emails are sent at a fixed time period of 2:00 AM on the basis of Customer Geolocation.
Contact Form is located here. All data sent to the contact form will be used exclusively for contacting the buyer / customer for the purpose of answering the query filled in the contact form. By submitting an e-mail, it is considered that the user has granted access to the information provided.
This way, we collect certain technical information about our users’ visitor’s website, which may include, for example, the Internet Protocol (IP) addresses, and the login, type, and browser version information. The stored data is not individual and can not be linked to a particular user.
The data is collected by a third-party, Analytics Analytics Service. To collect the above data, a user’s privation is required by clicking on ‘I agree’ in the informative message about using cookies.
Purpose of Collecting Data:
All the information that is collected when using the site is stored on our protected servers and / or on our vendor servers that we are committed to maintaining various information systems for us.
Fertilite j.d.o.o. will not retain personal data longer than is necessary for the purposes for which they were originally collected.
What rights do you have over your data
If you have purchased a service on this web site or have submitted a query, you may be prompted to receive the export personal data file we have about you, including all the information you have provided us. You can also request the deletion of all the personal information we have about you. This does not include any information we are obliged to keep for administrative, legal or security purposes.
Cookies can be used to improve the service and functioning of the website and its services.
Cookie is information saved on your computer by the website you visit. Cookies usually save your settings, website settings, such as your preferred language or address. Later, when you open the same web page again, the internet browser sends back the cookies that belong to that page. This allows the page to display information tailored to your needs.
Cookies can store a wide range of information including personal information (such as your name or e-mail address). However, this information can only be saved if you allow it – the websites can not access the information that you have not provided them and can not access other files on your computer. Default activities for saving and sending cookies is not visible to you. However, you can change your Internet browser settings so you can choose for yourself whether or not to approve or reject cookie requests, automatically wipe cookies when you close your internet browser, and alike.
In order to use the cookies in accordance with the Electronic Communications Act, the Personal Data Protection Act, EU Directives 2002/58/EZ and 95/46/EZ and the GDPR Directive, the user must permit it.
Cookies are used to ensure the correct functioning of the website and to collect statistical data.
Users can control and / or delete cookies. All cookies that are already stored on the user’s device can be deleted and most browsers can even block cookie storing. If a user blocks cookies, each time he visits website again needs to adjust some of the desired preferences, while certain services and functions might not be available.
The following links provide information on how to change settings for some of the most commonly used web browsers:
Disabling cookies disables some of the functionality on a web page.
Temporary cookies or session cookies are removed from your computer when closing your browser. With them, websites store temporary information, such as items in a shopping cart.
Permanent or saved cookies remain on your computer after you close the Internet browser program. With them, websites store information such as username and password, so you do not have to sign in each time you visit particular site. Permanent cookies will remain on your computer for days, months, even years.
First-party cookies come from the sites you’re watching and can be permanent or temporary. Using these cookies, web pages can store the information they will use again when they visit the site for the next time.
Third-party cookies come from ads of other websites (such as pop-ups or other ads) that are on the webpage you are viewing. Using these cookies, websites can monitor Internet usage for marketing purposes.
Yes, with the primary purpose of improving user experience.
Session cookies – temporary cookies that point out (and are automatically deleted) when you close the Internet browser.
Persistent cookies – usually have an expiration date far into the future and will remain in your browser until it expires, or until you manually delete it. The page uses persistent cookies for better understanding and improving user habits. The information being collected is anonymous, meaning that individual user data is not visible.
There are several external services that store users’ limited cookies. These cookies are not set up by this website, but some serve normal functioning of certain features that make it easier for users to access content. We currently allow:
Sharing articles on social networking puts up cookies to users.
For visitation measurement we use Google Analytics service.
While opening Fertilite website, an informative message about the cookies is displayed. Clicking ‘Disagree’ disables the Google Analytics service and storage of cookies.